There are a few ways to pay for your shopping through the Village Employee Benefits app.
Wages: You can use your earned but unpaid wages, which cost you nothing to use while shopping.
Shopping Account: In your wallet you have two accounts, one for Shopping and one for Savings. You can top-up your Shopping account to pay for shopping if you choose not to use your wages.
Note: You cannot use your credit or debit card to shop, it must be either wages or your Shopping account.

Yes! If you are purchasing online you can use the app to complete the shop. If at the register you can do the same. To see how to shop check out this video: video

Yes! If you purchase a giftcard through our app, it will be sent to your email to use later. Which can be done at the register or online.

We suggest that you add your loyalty card through your app’s wallet. Many loyalty providers provide additional discounts driving your ability to save further.

This scenario can occur when there is a problem with the retailer. Do not worry if this situation occurs, please contact Support in the app and we will assist you through any problems you may have.

Imagine you needed $400 to pay a bill. Village Employee Benefits generally offers its customers half of what they’ve earned since their last pay.
So if you worked 5 days since your last pay, at $200 per day (after tax), then you would have earned $1000. Village Employee Benefits will make half of that, or $500, available to you through the app.
The Village Employee Benefits app’s front screen will show $500 as your available wages. You can select $400 and press enter. This money would be deposited into your bank account.
On your next pay date, Village Employee Benefits would be paid back. So say you had worked another five days at $200 a day, for a total of 10 days in the pay period, then you’d be due $2000 in your pay.
The advance you took from Village Employee Benefits would be paid back when you were paid, with a $5 fee.

Village Employee Benefits does not affect your income. Village Employee Benefits simply alters the time that you receive parts of your pay. If you want, you can access up to 50% of your earned net income before your regular scheduled pay date.

Village Employee Benefits does not affect your income. Village Employee Benefits simply alters the time that you receive parts of your pay. If you want, you can access up to 50% of your earned net income before your regular scheduled pay date.

We limit the amount you can withdraw to ensure we support responsible spending. Village Employee Benefits’ intended purpose is to provide access to wages for emergencies; big bills that are more easily managed if spread across two pay periods and for unexpected events.

For the majority of our employees, a Village Employee Benefits advance will hit your account instantly. For some people, please allow 24 hours for funds to hit your account. Village Employee Benefits utilises the Australian government’s New Payments Platform (NPP) so to find out how quickly you’ll receive your earned pay, search for your financial institution here.

Village Employee Benefits charges employees a $5 transaction fee for each use. There are no other charges for using Village Employee Benefits. Subsequent advances will incur the $5 fee.

No. Village Employee Benefits is not a credit solution and there is never any interest charged or paid by the employee.

Village Employee Benefits provides you with access to your net pay which is after-tax amount. Whilst every individual’s circumstances differ, since advances only relates to after-tax net pay, there is no tax implications from using Village Employee Benefits.